"an insight into a star"

Film Will Gompertz, the BBC's arts editor, unravels the process of interviewing Robert Redford:

"As he made his way over he had a couple of words with his hovering PRs, which was interesting to observe.

You can often gain an insight into a star by the way his or her handlers respond in their presence.

Some are fearful, others tense; a few are colder than the mountains of Utah in winter. Bob's lot were calm but deferential. He knew them. Asked about their family lives. Teased them a bit.

Pleasantries over, he came out to the terrace. I asked if I could call him Bob, he couldn't see a reason why not."

Take that, Sillito.