"Firstly, and most importantly, the picture kept cutting out to the extent where the little red dot in the corner of the screen became a more common sight than the programme you were trying to watch ... Inevitably, this happened at the most inopportune moments - when Gianfranco Zola was bearing down on goal in a Champions League quarterfinal for example, or in the final moments of a film."This is something which was never fixed. In fact in really bad weather, many of the channels would simply disappear, and a call to the technical help line offered no help at all. The lamest excuse we received was 'it's the leaves.' Rupert Murdoch here I come...
Logo Bar When ITV wasted £70 million pound rebranding OnDigital to ITV Digital, the most existing subscribers got was a letter through the post acompanied by a silver label with the tacky ITV logo to place over the old signage on the box. It was ugly so we left the box as it was, unblemished. ITV Digital did little to actually change the box we had, and so even now, when we check the menu system inside the box it's as it was in the OnDigital days. With this kind of service, there was no way that Sky couldn't win. This piece from Media Guardian sums up the experience of most subscribers ...
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